An automatic reply that lacks a specific timeline counter this. The reason for automatic reply messages is to reassure your customers by making them know that you’re going to be responding to their queries soon. Best Examples of Automatic Reply Messages for Different Platforms 2Ī general mistake businesses make with their auto-reply messages is they fail to set a specific date. When writing automatic reply messages, there are vital components that should not be omitted in your email. Well-written auto-reply messages can make your customers feel valued, seen, and understood. If you have a self-help option optimized in your business, an automatic reply message can guide the customer there to solve the inquiry themselves. If you’re away for whatever reason, your social media remains active with response to inquiries.